Privacy Policy
Last updated: October 6, 2026
This Privacy Policy explains how Swapcoin ("Swapcoin", "we", "us", or "our") collects, uses, stores, and protects information when you use our website, swap interface, applications, and related services (collectively, the "Service").
By using the Service, you acknowledge that you have read and understood this Privacy Policy.
1. Registration Is Not Required for Public Swap Use
Registration is not required to use the public Swapcoin swap interface.
You may use the core swap functionality without creating an account or providing your name, email address, phone number, or other account-related personal information, except where such information is required by applicable law or by a particular service or feature.
Swapcoin also provides an optional account system. Creating an account is voluntary and may provide access to additional functionality, including referral, VIP, partner, account-management, or other features that may be available from time to time.
Accordingly, the absence of a requirement to register for ordinary swap use should not be understood to mean that Swapcoin does not operate accounts or process account-related information.
2. Information We Collect
The information we process depends on how you use the Service and which features you choose to access.
2.1 Account Information
If you voluntarily create an account, we may collect and process information associated with that account, which may include:
email address;
account identifier;
authentication-related information;
account role or permissions;
referral or partner relationships;
information necessary to provide account-based features; and
information you voluntarily provide in connection with your account.
We maintain account-related information for as long as reasonably necessary to provide the relevant services, maintain security, comply with legal obligations, and resolve disputes.
2.2 Authentication and Session Information
To provide secure access to account-based functionality, we may process authentication and session-related information, including authentication tokens, session identifiers, login information, security events, and related technical data.
This information may be used to authenticate users, maintain sessions, prevent unauthorized access, protect accounts, and detect or investigate security incidents.
2.3 Wallet and Blockchain Information
When you use blockchain-related functionality, we may process information necessary to execute and support transactions, including wallet addresses, transaction identifiers, blockchain network information, transaction status, and related technical information.
Blockchain transactions are generally recorded on public or otherwise externally verifiable blockchain networks. Information recorded on a blockchain may be publicly accessible and may not be capable of being modified or deleted by Swapcoin.
Swapcoin does not control the operation of third-party blockchain networks and cannot guarantee the privacy or confidentiality of information that is publicly recorded on a blockchain.
2.4 Technical and Security Information
When you access or use the Service, we may automatically collect certain technical information, including:
IP address;
browser type and version;
device type;
operating system;
approximate location derived from technical information where permitted;
timestamps;
requested pages or services;
referring information;
request and response information;
error logs;
performance information;
security events; and
other technical information generated through use of the Service.
We use this information primarily to operate, secure, maintain, monitor, and improve the Service.
2.5 Cookies and Similar Technologies
Swapcoin may use cookies, local storage, session identifiers, and similar technologies to operate and secure the Service.
These technologies may be used for purposes including:
maintaining sessions;
authentication;
security and fraud prevention;
remembering preferences;
maintaining functionality;
measuring performance; and
analytics.
You may be able to control or restrict cookies through your browser or device settings. Disabling certain cookies or similar technologies may affect the availability or functionality of some parts of the Service.
2.6 Analytics Information
We may use analytics tools to understand how users interact with the Service, identify technical problems, measure performance, and improve the user experience.
Depending on the tools used, analytics information may include technical information, usage events, device or browser information, approximate location, and other information generated through interaction with the Service.
Where required by applicable law, we will obtain appropriate consent or provide applicable choices before using non-essential analytics technologies.
2.7 Referral, VIP, and Partner Information
If you voluntarily participate in a referral, affiliate, VIP, partner, or similar program, we may process information necessary to administer that program.
This may include account identifiers, referral relationships, qualifying activity, attribution information, rewards, commissions, and other information required to determine eligibility and administer the relevant program.
Participation in these programs is voluntary unless otherwise stated for a particular service.
3. Information We Do Not Require for Ordinary Public Swap Use
For ordinary use of the public swap interface, Swapcoin does not require you to create an account or provide:
unless a particular feature, security measure, legal requirement, or applicable service requires otherwise.
Optional account registration may require some of this information where necessary to provide account-based functionality.
4. How We Use Information
We may use information we process for the following purposes:
providing and operating the Service;
processing and supporting swaps and related transactions;
providing account functionality;
authenticating users and maintaining secure sessions;
protecting the Service and users from fraud, abuse, and unauthorized activity;
detecting, preventing, and investigating security incidents;
maintaining and improving Service performance;
diagnosing technical problems and errors;
providing customer support;
administering referral, VIP, affiliate, and partner programs;
understanding Service usage and improving products and features;
complying with applicable laws, regulations, and legal obligations;
enforcing our terms, policies, and agreements;
establishing, exercising, or defending legal claims; and
protecting the rights, property, safety, and security of Swapcoin, our users, and other persons.
We will not use personal information for purposes incompatible with the purposes described in this Privacy Policy unless otherwise permitted or required by applicable law.
5. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following legal bases:
Performance of a contract: where processing is necessary to provide a requested service or fulfill our contractual obligations.
Legitimate interests: where processing is necessary for purposes such as security, fraud prevention, service improvement, and operation of our business, provided that such interests are not overridden by applicable rights.
Consent: where we request your consent for a particular processing activity.
Legal obligations: where processing is necessary to comply with applicable law, regulation, court order, or other legal requirement.
Protection of rights and interests: where processing is necessary to protect users, Swapcoin, or other persons against fraud, abuse, security threats, or other harmful activity.
The applicable legal basis may depend on the nature and circumstances of the processing.
6. When We Share Information
We do not sell your personal information as a commodity.
We may disclose or provide access to information where reasonably necessary for operating the Service, including to:
service providers and technology providers that support our infrastructure;
hosting, cloud, security, analytics, and monitoring providers;
authentication and communication providers;
blockchain and transaction infrastructure providers;
professional advisers, auditors, and consultants;
affiliates or business partners where necessary to provide requested services or administer applicable programs;
competent authorities, regulators, courts, or law enforcement where required or permitted by law; and
other parties where necessary to protect rights, safety, property, or the integrity of the Service.
Service providers may process information on our behalf and are expected to handle such information in accordance with applicable contractual and legal requirements.
7. Blockchain Transactions
You acknowledge that blockchain networks are decentralized systems and that transactions submitted to a blockchain may be permanently recorded and publicly visible.
Wallet addresses, transaction hashes, amounts, timestamps, and other transaction information may therefore be accessible to third parties through the relevant blockchain network or blockchain explorers.
Swapcoin cannot guarantee the confidentiality of information that is publicly recorded on a blockchain and cannot delete or alter information once it has been recorded on a blockchain network.
You should consider the public nature of blockchain transactions before submitting a transaction.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
provide the Service;
maintain account functionality;
maintain security and prevent abuse;
comply with legal and regulatory obligations;
resolve disputes;
enforce agreements; and
establish, exercise, or defend legal claims.
Different categories of information may be retained for different periods depending on their purpose, nature, sensitivity, and applicable legal requirements.
When information is no longer required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal or technical requirements.
9. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, destruction, or other unlawful processing.
These measures may include access controls, authentication mechanisms, security monitoring, encryption where appropriate, logging, and other security practices.
However, no internet-based service, storage system, or method of electronic transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information.
10. International Data Transfers
Depending on where our service providers, infrastructure, and business operations are located, information may be processed or stored in countries other than the country in which you are located.
Where applicable law requires safeguards for international transfers of personal information, we will take reasonable steps to implement appropriate safeguards.
11. Third-Party Services and Links
The Service may integrate with or link to third-party services, websites, wallets, blockchain networks, analytics providers, payment or transaction providers, and other external services.
Third-party services operate under their own terms and privacy policies. Swapcoin is not responsible for the privacy practices, security, or content of third-party services that we do not control.
You should review the applicable privacy policies before providing information to third parties or using their services.
12. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of personal information in certain circumstances;
request restriction of certain processing;
object to certain processing;
request portability of certain information;
withdraw consent where processing is based on consent; and
lodge a complaint with a competent data protection authority.
These rights are subject to applicable legal limitations and exceptions.
To exercise a right, you may contact us using the contact details provided below. We may need to verify your identity or request additional information before processing a request.
13. Account Deletion
If you have a registered Swapcoin account, you may request that your account be deleted, subject to applicable legal, security, accounting, dispute-resolution, and other retention requirements.
Deleting an account does not necessarily result in deletion of information that:
must be retained by law;
is required for legitimate security or fraud-prevention purposes;
is necessary to establish, exercise, or defend legal claims; or
has already been permanently recorded on a public blockchain.
14. Children's Privacy
The Service is not intended for children where use of the Service would be prohibited by applicable law.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Service, our data-processing practices, legal requirements, or other operational considerations.
When we make material changes, we may update the "Last updated" date and, where appropriate, provide additional notice.
Your continued use of the Service after an updated Privacy Policy becomes effective means that you acknowledge the updated policy to the extent permitted by applicable law.
16. Future Services and Features
Swapcoin may introduce new products, services, integrations, and features in the future.
If a new feature involves the collection or processing of additional categories of personal information, we may update this Privacy Policy or provide a supplemental privacy notice describing the relevant processing before or when such processing begins, as required by applicable law.
This may include information associated with future account, compliance, partner, analytics, or other service functionality, including any future SAE-related features.
17. Contact Us
If you have questions about this Privacy Policy, our data-processing practices, or your privacy rights, please contact Swapcoin through the official contact channels provided on the Service.
We will review and respond to privacy-related requests in accordance with applicable law.
18. Summary
For clarity:
You do not need an account to use the public Swapcoin swap interface.
Registration is voluntary.
Registered users may have account-related information processed to provide additional features.
Swapcoin may process technical, security, session, wallet, analytics, referral, and other information depending on how you use the Service.
Blockchain transactions may be publicly visible and cannot generally be deleted or modified by Swapcoin.
We use reasonable measures to protect information and process it for legitimate service, security, operational, and legal purposes.